Refund policy

Last updated: October 19, 2026

All sales are final
All sales on Interlatina.net are final. We do not accept returns or exchanges for change of mind, size, color or personal preference. This is shown before you buy, next to the checkout button, and you confirm it in your cart. Please check the product description and size chart before you order.

Damaged, defective, wrong or missing items
Final sale never applies to a problem with your order. If your item arrives damaged, defective, wrong or incomplete, contact us within 30 days of delivery at contact@interlatina.net with your order number and:
- Damaged or defective: clear photos or a short video showing the problem.
- Wrong or missing item: photos of the item received, the original packaging and the shipping label.
Once we confirm the problem, we will send a replacement or give you a full refund, as you prefer. You do not need to send the item back.

Lost packages
- If your tracking shows no movement for 45 days (US orders) or 60 days (international orders), contact us and we will send a replacement or refund you in full.
- If tracking says "delivered" but you did not receive the package, contact us within 7 days of the delivery date. We may ask you to confirm with your local post office that the package was not delivered.

Cancellations
You can cancel an order for a full refund until it ships. Email contact@interlatina.net with your order number as soon as possible.

Refunds
Approved refunds are issued to your original payment method within 5 business days. Your bank or card issuer may take a few more days to post the credit.

Contact
Interlatina Global Commerce LLC · 3080 Park Pond Way, Kissimmee, FL 34741, USA · contact@interlatina.net
This address does not accept returns or packages.